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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cloud Service Orchestration & Automation | 15% | - IBM cloud orchestrator capabilities - Competitive differentiation and customer benefits - End-to-end service delivery automation |
| Topic 2: Operations Insight & Analytics | 20% | - Root cause analysis and operational intelligence use cases - Netcool Operations Insight features and licensing - SmartCloud Analytics: Predictive Insights, Log Analysis, Search |
| Topic 3: Endpoint & Mobility Management | 15% | - Security, compliance, and patch management - Sales models and customer value drivers - IBM Endpoint Manager (BigFix) lifecycle management |
| Topic 4: IBM Cloud & Service Management Portfolio Overview | 25% | - Hybrid cloud and service management positioning - Cloud infrastructure and service management market trends - IBM Smarter Infrastructure value proposition |
| Topic 5: Application Performance Management (APM) Solutions | 25% | - Monitoring capabilities: OS, databases, cloud, mobile, modern languages - Deployment models: On-premise, SaaS, hybrid - IBM APM portfolio editions: Entry, Advanced, Premium |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. IBM has identified a market shift in buyers from traditional IT toward what role?
A) Line of business
B) Marketing
C) Operations
2. Application Performance Management identifies the early occurrence and root cause of performance issues throughout the application lifecycle. Which of the following are advantages of SaaS over on-premise solutions?
A) Application dashboards that give users a quick, intuitive way to assess the health of whatmatters most to them, application health.
B) The ability to download agents and point them to dashboards
C) Diagnose and fix system problems and then notify stake holders
D) Subscription pricing provides immediate total cost of ownership advantages
3. Which of the following are top of mind issues for line of business owners?
A) Higher customer satisfaction
B) Virtualization optimization
C) Faster root cause analysis
4. IBM APM can monitor mobile device applications. At what levels can operators monitor WebSphere Worklight applications?
A) At the Worklight server level only
B) At the Worklight server, the mobile client OS. the individual mobile device, and at the transaction levels
C) At the Worklight server and transaction levels
5. Which of the following client needs are addressed by IBM APM SaaS?
Select the best answer.
A) Application health monitoring only for developers and not production
B) An application monitoring solution only for applications running in the cloud and not on-premise
C) Resource and user experience monitoring only for test environments
D) A "zero-infrastructure" APM solution that collects data from their application, but is deployed and managed by someone else
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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