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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. For which reason is the lack of portability a significant advantage for desktop PCs?

A) Flexibility
B) high performance
C) security
D) low TCO

2. Where can you go for further product information?

A) your HP Contact
B) YouTube
C) http://www.askhp.com
D) www.myhpsalesguide.com

3. Which HP MFP feature should you highlight to a customer who is concerned about document scan misfeeds?

A) HP Even/Page
B) ColorLok Technology
C) Automatic Duplex scanning
D) Legal size scanning glass

4. Which outcome can be achieved through proactive management of PCs and personal tablets?

A) an ability to share files
B) a reduction in security level
C) an increase in knowledge of user location
D) a reduction in help-desk calls

5. What is a benefit of selling HP value rather than specifications'?

A) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
B) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
C) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
D) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.

Solutions: