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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
B) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
C) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
D) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.

2. After a grid migration, what is one data point that remains at the workspace level?

A) User groups
B) Files
C) Custom emojis
D) Custom profile fields

3. What is one possible reason a client would pursue a grid migration?

A) To enable a common set of policies & settings for all workspaces in a grid
B) To be able to use Slack Connect with external organizations
C) To enable Slack workflows and integrations
D) To migrate one grid instance into another grid instance

4. Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?

A) Host three sessions to accommodate various time zones throughout the week of March 1st.
B) Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
C) Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
D) Host three sessions at various times of the week prior to the March 1st launch.

5. Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?

A) Set up both SSO and SCIM before launch.
B) Set up only SSO ahead of launch.
C) Set up only SCIM before launch. SSO can be set up after launch.
D) Set up only SSO before launch and evaluate if SCIM is necessary after launch.

Solutions: