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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?

A) Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
B) Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
C) Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
D) Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.

2. A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?

A) Having the Process Owner lead the playback.
B) Scheduling playbacks every four to six weeks.
C) Having SMEs perform activities in the process portal.
D) Demonstrating the flow with powerpoint and screenshots.

3. A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

A) Playback 3
B) Playback 1
C) Playback 0
D) Playback 2

4. What are the three interfaces provided by the Process Designer?

A) Designer, Optimizer, Inspector
B) Process Portal, Optimizer, Inspector
C) Designer, Optimizer, Coach Designer
D) Process Portal, Optimizer, Coach Designer

Solutions: