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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Topic 2: Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
| Topic 3: Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Topic 4: Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Topic 5: Data Management and Quality | 15% | - Data import and export
|
| Topic 6: Program and Service Delivery | 18% | - Program Management Module (PMM)
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers
A) Tracking addresses with the Address object may introduce more complexity.
B) There is a limit of three addresses per contact or organization that can be migrated into NPSP.
C) Migrating all historical address information impacts system data storage.
D) Address verification only works with the one-to-one and individual ("Bucket") Account models.
2. A nonprofit organization wants to automatically generate an Opportunity whenever a Lead is converted.
What should the consultant do to meet this requirement?
A) Install a third-party app from the AppExchange that converts leads to any other object.
B) Write a trigger that automatically generates an Opportunity on Lead conversion.
C) Select the "Create an Opportunity on Lead Convert" checkbox in NPSP Settings.
D) Create a process using Process Builder that will automatically create an Opportunity on Lead Conversion.
3. A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.
What are two metrics the nonprofit can use to measure user adoption'
Choose 2 answers
A) Percentage of staff logging in on a weekly basis
B) Number of Account and Contact records created in the last 30 days
C) Number of Opportunity records created in the last 30 days
D) Percentage of Leads converted on a weekly basis
4. A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.
What should the consultant do to meet the requirement?
A) Reword the field label in Setup.
B) Activate English (UK) In Language Settings.
C) Create a support case to change the label.
D) Override the default English labels in Translation Workbench.
5. Which function of the application development lifecycle does establishing a Center of Excellence address?
A) Data management
B) Documentation
C) Deployment
D) Testing
E) Governance
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C | Question # 3 Answer: A,B | Question # 4 Answer: B | Question # 5 Answer: E |
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