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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Discovery and Qualification | - Identifying Customer Needs
|
| HP DaaS Portfolio | - HP DaaS Components
|
| Selling and Positioning HP DaaS | - Sales Methodology
|
| Partner and Service Delivery Ecosystem | - HP and Partner Roles
|
| HP Device as a Service Fundamentals | - Device as a Service (DaaS) Overview
|
| Financial and Contractual Models | - DaaS Consumption Models
|
HP Selling HP Device as a Service 2018 Sample Questions:
Question 1
What is one of the key responsibilities of customer IT administrators in the onboarding process of HP DaaS Analytics and Proactive Management?
A. arranging for HP to install the software client app
B. managing the HP Service Expert
C. notifying HPFS of the start date for the HP DaaS service
D. completing the onboarding questionnaire
Question 2
Why might Channel Partners want to create a custom HP DaaS deal for a customer?
A. Customers require a unique blend of hardware and services.
B. Additional Analytics and Proactive Management capabilities are available.
C. The customer has requested a managed service from HP.
D. HP Service Experts are included in Custom HP DaaS deals.
Question 3
What are the customer benefits of DaaS Analytics and Proactive Management that come with the Enhanced and Premium HP DaaS plans? (Select two.)
A. HP Service Experts working with channel partners to provide insights into a customer's device environment
B. Accidental Damage Protection
C. an HP helpdesk service for end-users that is available 24/7
D. next business day hardware support, practically anywhere in the world
E. actionable reports to help customer optimize IT resources
Question 4
Used as a modern service model for commercial organizations, what does HP Device as a Service deliver?
(Select three.)
A. a more mobile workforce
B. IT performance and agility
C. cost predictability
D. improved productivity
E. improved profitability
F. better revenue streams
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A,E | Question 4 Answer: A,C,D |
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