Exam MS-220: Troubleshooting Microsoft Exchange Online
Candidates for this exam work with customers and other stakeholders to understand the details of any issues. They also interact with administrators and peers that work with other related technologies.
Candidates should have experience with PowerShell and the Exchange PowerShell module. The support engineer should also have significant experience deploying, managing, and troubleshooting Microsoft Exchange Online environments.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft 365 Certified: Exchange Online Support Engineer Specialty
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Following is the info about the Passing Score, Duration & Questions for the Microsoft MS-220 Exam
The passing score: 700
Languages: English
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Introduction of Microsoft MS-220 Exam?
Microsoft MS-220 exam is an exam of the Microsoft Office Specialist certification. It is a computer-based test that helps you to assess your skills and knowledge on email, calendar, and contacts management.
This exam is intended for professionals who have experience in managing email communications, scheduling meetings and appointments, creating and sending meeting requests, and working with calendars and contacts. Microsoft MS-220 exam dumps will boost your skills.
In order to pass this exam, you need to be able to demonstrate your knowledge on managing emails using Microsoft Outlook Web App (OWA), managing calendars using OWA; creating meeting requests using OWA; working with contacts using OWA; configuring OWA settings such as alternate languages and security settings; configuring mobile devices for Exchange ActiveSync (EAS).
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
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Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Hybrid and Migration Issues | 10-15% | - Troubleshoot Hybrid Configuration Issues
|
| Topic 2: Troubleshoot Mail Client Issues | 20-25% | - Troubleshoot Connectivity and Authentication
|
| Topic 3: Troubleshoot Exchange Online Configuration Issues | 15-20% | - Troubleshoot Provisioning Issues
|
| Topic 4: Troubleshoot Compliance and Retention Issues | 25-30% | - Troubleshoot Compliance Issues
|
| Topic 5: Troubleshoot Mail Flow Issues | 20-25% | - Troubleshoot Other Mail Flow Issues
|
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