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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. A company introduces a new human resources system that allows managers to view and generate reports, write employee reviews, and process transfers, leaves, and terminations in one application. What kind of system is this?

A) Decision-maker service
B) Service point application
C) Manager self-service
D) Employee self-service

2. Six months later, you have a promising human resources manager on board, and the India of the seems to be running smoothly. However, as expected, there are some minor challenges with communication between the two of thes. What would be the most effective practice to adopt to improve daily communications?

A) Training provided at both locations regarding customs of the other culture-India culture training at the US location and American culture training at the Chennai location.
B) A reminder to the US location to use clear language in emails and eliminate the use of slang
C) A daily 15-minute status call at a time that is convenient for both time zones
D) Institute regular video conference calls for all virtual meetings

3. What is an example of a business outcome that can be measured to gauge the effectiveness of an employee engagement initiative?

A) Employee motivation
B) Employee problem-solving abilities
C) Managerial skills
D) Employee absences

4. At a regional power company, managers are in charge of assigning training and development opportunities to their employees. These opportunities are sponsored by the company, and employees are entitled to their regular pay while attending training and development sessions. Recently, there has been a growing number of complaints that managers were engaging in favoritism by only assigning these training and development opportunities to their favorite employees. Favoritism violates company policy, which states that all employees must be given equal opportunities. The HR director aims to address this issue.
Upon reviewing employee training records, the HR director finds that some managers disproportionately assign training and development opportunities to female employees over male employees. How should the HR director handle this?

A) Interview managers who engage in this behavior to understand their criteria for assigning training.
B) Remind those managers of the company policy that all employees must be afforded equal opportunities.
C) Further evaluate the training records to figure out how many managers actually engage in this behavior.
D) Check whether this practice has violated any local laws regarding gender discrimination.

5. Data is being gathered during the strategy implementation phase of a project. What is the BEST way to communicate the results to senior managers after analyzing the data?

A) By presenting bulleted slide show presentation slides
B) By telling a story backed by the data
C) By providing the full raw data
D) By organizing the data in a spreadsheet

Solutions: