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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which benefits are included in HP Services value proposition for the channel partners?

A) Extend market reach; Maximize profitability; Strengthen customer relationships
B) Build revenue; Differentiate yourself; Sell more
C) Build customer relationships; Maximize profitability; Reward growth
D) Extend market reach; Grow profits; Gain recognition

2. According to IDC, which percentage of an IT budget is spent procuring, deploying, and managing user devices?

A) <10%
B) 90%
C) 22%
D) 55%

3. What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

A) place an order to purchase an existing quote
B) register services
C) receive notifications of your customer's service renewal
D) offer installment payment terms based on customer requirements
E) track registered services

4. Besides explaining that HP has installment payment solutions, how else should you counter a customer's objection that services cost too much?

A) HP Services give you predictability and greater control of the Total Cost of Ownership.
B) HP prevents your IT team from needed to spend time working on HP devices, which allows them to focus on their main purpose (innovation).
C) HP Services can immediately and seamlessly replace your help desk.
D) HP Services can be purchased at extremely discounted prices.

Solutions: