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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Product Hierarchy
B) Territory Hierarchy
C) Organizational Structure
D) Account Hierarchy
2. What is a workflow rule used for?
There are 2 correct answers to this question.
Response:
A) To set up automatic e-mail notifications
B) To define and activate rules for automatic field updates
C) To set up the organizational work distribution
D) To define and activate an approval process
3. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) Visit
B) Appointment
C) Phone calls
D) Task
E) Service request
4. You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate?
Please choose the correct answer.
Response:
A) Sales area specific customer price lists
B) Sales area specific customer price conditions
C) Territory specific customer pricing conditions
D) Sales area specific pricing procedure
5. Which of the following Sales area dependent elements can you maintain in the product master?
There are 2 correct answers to this question.
Response:
A) Customer Part Number
B) Unit Of Measure
C) Division
D) Maximum Order Quantity
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: A,C,D | Question # 4 Answer: D | Question # 5 Answer: A,B |
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