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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.
What should a consultant recommend to build this report?

A) Cross filter
B) Reporting snapshot
C) Roll-up summary flied

2. Cloud Kicks wants sales reps to be able to give customers access to key files without setting up an Experience Cloud site.
Which Salesforce feature satisfies this requirement?

A) File sharing link
B) Email template
C) Chatter link

3. Universal Containers (UC) sales reps want to be assigned quality leads.
Which action should the consultant recommend to improve UC's process to produce higher quality leads?

A) Analyze historical data on closed leads and conversions to improve the quality of leads.
B) Identify business metrics and factors, then use picklists and formula fields to ensure data consistency.
C) Create 4 custom field on the Lead object to generate a lead score to determine lead quality.

4. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Use Lead Conversion Reporting.
B) Create Cadence Steps.
C) Use Einstein Lead Scoring.

5. Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement?

A) formula field on the Order object
B) screen flow for orders
C) An app from AppExchange

Solutions: