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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A social services nonprofit organization wants to track the conversations and collaborations that occur during meetings related to cases they are managing. The organization wants to use Compliant Data Sharing to maintain the confidentiality of the data tracked in the notes. Which Nonprofit Cloud object should the organization use for tracking?

A) Standard Notes
B) Activities
C) Interaction Summaries

2. A nonprofit organization serves many families in their programs and want to track each family as a household. The organization serves diverse types of families, including blended families and split families, where some of the children divide their time between multiple households. How should the organization track these different family types?

A) Create an Account for each family and Contacts for each family member. Create Party Role Relationship records between the family members.
B) Create a Person Account for each family member. Use the New Group flow to simplify the necessary record creation.
C) Create a Person Account for each family member. Create Contact Contact Relationship records between the family members.

3. A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

A) SOAP API
B) NPSP Data Import
C) Bulk API
D) Data Import Wizard

4. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Sales Process
B) Customizable Campaign Influence
C) Automatic Campaign Member Management
D) Customizable Rollups

5. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?

A) Contacts with or without Service Participants
B) Contacts with or without Relationships
C) Program Engagements with or without Household Account3
D) Service Participants with or without Program Engagement

Solutions: