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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking | - Network types and protocols - Basic network troubleshooting - Wireless networking and configuration |
| Topic 2: Operational Procedures | - Documentation and change management - Professionalism and communication - Safety procedures and environmental controls |
| Topic 3: Operating Systems | - Command-line tools and utilities - Windows operating system features and tools - System configuration and maintenance |
| Topic 4: Hardware and Devices | - Printers and imaging devices - Mobile devices and accessories - PC components and peripherals |
| Topic 5: Troubleshooting and Problem Resolution | - Hardware troubleshooting methodology - Common system and device issues - Software troubleshooting techniques |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. Which of the following is one of the major differences between a new tablet and a new laptop computer?
A) Tablet has faster Ethernet capability.
B) Tablet has no field serviceable parts.
C) Laptops have slower responsiveness than tablets.
D) Laptop has less field functionality.
2. A technician needs to securely delete all data from a hard drive containing highly sensitive
information. Which of the following is the BEST way to delete the data?
A) Delete the partition and re-format
B) Manually select and delete the data within the OS
C) Standard format
D) Low-level format
3. A company recently had a security breach and is now required to ensure that all data is removed from a PC once it leaves the building. Which of the following should the technician perform?
A) A low level format
B) A quick format
C) Reset PC to factory default
D) A standard format
4. A user is receiving an error message of "paper jam in tray 1" every time a print job is sent to the printer. Which of the following should the technician do NEXT, after verifying that there are no visible paper jams in the printer?
A) Reset the page count on the printer.
B) Reinstall the printer driver.
C) Check if the pick up rollers are worn out.
D) Replace the paper tray 1.
5. CORRECT TEXT
A user has installed two new drives in one of the computers in the computer lab and has been unable to format Disk1 from the command prompt.
The lab requires that Disk1 be a dynamic disk configured with two partitions. The first partition must be 256,000 MB in size and mapped to drive F.
The second partition must be 512,000 MB in size and mapped to drive G.
The new partitions must be formatted to ensure that users' files can be secured from other users and that the disk must be configured to account for future redundancy.
Instructions: Conduct the necessary steps within the Disk Manager to accomplish these tasks. When you have completed the simulation, please select the Done button to submit.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: Only visible for members |
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