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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Tailoring standard settings - Configuration and administration tasks |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Lead and Opportunity Management | 8%-12% | - Lead distribution and qualification - Revenue scheduling and sales stages - Opportunity creation and buying center |
| Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should you NOT perform during these two weeks?
There are 2 correct answers to this question.
Response:
A) Update the business configuration.
B) Update fine tuning.
C) Apply SDK solution.
D) Request new tenants.
2. For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
A) Orders
B) Activites
C) Quotes
D) Leads
3. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
A) The buying center must include all the contacts from the account master.
B) The buying center must include all the contacts mentioned in the opportunity.
C) The opportunity must include all the contacts from the account master.
D) The opportunity must include all the contacts mentioned in the buying center.
4. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) You create different contacts for each account.
B) You create the contact for the first account and add the same contact to the second account.
C) You merge both accounts and create the contact record for that account.
D) You create the contact master record only and add it to the account hierarchy.
5. Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:
A) Web services
B) Data source for reporting
C) Page Layout
D) Updated relationships
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A,B |
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