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Apple 9L0-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 18% | - Install OS X Mavericks - Update and upgrade OS X - Set up initial configuration |
| Network Configuration | 17% | - File sharing and remote access - Network protocols and troubleshooting - Configure network services |
| User Accounts and Security | 20% | - Keychain and permissions - FileVault and system security - Manage user and group accounts |
| Applications and Processes | 15% | - Application compatibility - Launch services and frameworks - Manage applications and processes |
| File Systems and Storage | 15% | - Disk Utility and volume management - HFS+ and Core Storage - File system maintenance |
| System Maintenance and Troubleshooting | 15% | - Diagnose hardware and software issues - System startup and recovery - System logs and recovery tools |
Apple OS X Support Essentials 10.9 Sample Questions:
File system journaling records what file operations are in progress at any given moment. This way, if a power failure or system crash occurs, after the system restarts, it will be able to quickly verify the integrity of the volume by "replaying" the journal.
- A. What are the five System Preference categories?
- B. What does the master password do?
- C. How does file system journaling work?
- D. What are PPD files responsible for?
Correct Answer: C 🗳️
How can you encrypt a disk without losing its contents?
- A. From the "Connect to Server" dialog in the Finder, you canconnect to:
Apple File Protocol (AFP)
Server Message Blocks/Common Internet File System (SMB/CIFS)
SMB2
Network File System (NFS)
Web-based Distributed Authoring and Versioning(WebDAV)
File Transfer Protocol (FTP) network file services - B. From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.
- C. Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.
- D. The Archive option in the Finder creates compressed zip archive files.
Correct Answer: B 🗳️
Which process will let you start up a Mac in target disk mode?
- A. Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot -target.
- B. Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.
- C. Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.
- D. Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.
Correct Answer: B 🗳️
Which tool lets you search log files?
- A. Network Utility
- B. Console
- C. Archive Utility
- D. Activity Monitor
Correct Answer: B 🗳️
It depends on the printer. From Printing & Scanningpreferences, sometimes you can simply select a new printer driver from the Options & Supplies dialog. In many cases though, to select a new printer driver for a configured printer you must delete and then re-add the printer.
- A. How can you reset a user's home folder permissions?
- B. How can you select a new printer driver for a configured printer?
- C. How can you identify if a Mac requires a firmware update?
- D. How can you identify duplicate fonts?
Correct Answer: B 🗳️
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