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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which behavior is appropriate when discovering requirements?

A) End meetings earlier than planned to show a sense of urgency
B) Actively listen to the customer's comments and effectively take notes
C) Answer customer questions with details and numbers to convince them you have a good idea about the solution to offer
D) Avoid taking notes, since you can always return for a follow up

2. Which of the following statements is true?

A) TOGAF ADM is a standard framework to assess IT quality and productivity.
B) Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.
C) You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer.
D) Value chain analysis is the preferred method to assess customer sensitivity to price increases.

3. What should you consider when recommending solutions?

A) Include more details about the investments needed, where a customer expense is highest.
B) Include benefits from projects the customer is currently executing, which are dependencies for one of your solutions.
C) Try to shift risks of budget overruns to the IT management team.
D) Ensure the business case and solutions cover a common scope.

4. How can business capability increments lend structure to work packages and reduce risk?

A) By decomposing activities into a consistent number of tasks, with the smallest scope
B) By providing clarity on several aspects of activities required as part of the implementation
C) By communicating how IT features enable process improvement
D) By generally describing stretch goals for individuals

5. A reference model provides value through which two features? (Choose two.)

A) Structured approach to aligning business and IT
B) Case examples across industry verticals
C) Diverse vocabulary to describe different situations
D) Mapping of issues to specific steps in a process flow diagram
E) Standard set of documentation

Solutions: