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Salesforce Certified Slack Administrator Sample Questions:

1. You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)

A) Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.
B) Lock guest invitations from each workspace's setting page.
C) Lock guest invitations from the org admin dashboard.
D) Notify users that guest invitations must be submitted at the org level in the announcements channel.

2. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
B) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
C) A manager is actively brainstorming with the leadership team on new department initiatives.
D) A manager schedules time to thoroughly review a product release with their team.

3. You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)

A) Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.
B) Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.
C) Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.
D) Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.

4. Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)

A) Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
B) Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.
C) Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
D) Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.

5. You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?

A) When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
B) The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.
C) These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
D) Admins can foster a sense of community by creating a group-only direct message (DM).

Solutions: