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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which two options allow the maximum message length to be adjusted in Cisco Unity Connection? (Choose two.)

A) User Templates > VoiceMailUserTemplate > Message Settings
B) Enterprise Parameters > Maximum Message length
C) Contacts > Message Settings
D) Message Settings under individual users
E) Service Parameters > Voicemail Settings

2. What are two methods of displaying the device count of a particular IP phone type in Cisco Unified Communications Manager versions before 9.x? (Choose two.)

A) In Cisco Unified Reporting, select System Reports > Unified CM Extension Mobility.
B) In Cisco Unified CM Administration, navigate to System > Licensing > License Unit Report.
C) In Cisco Unified CM Administration, navigate to System > Licensing > Capabilities Assignment.
D) In Cisco Unified Reporting, select System Reports > Unified CM Device Counts Summary.
E) In Cisco Unified Reporting, select System Reports > Unified CM User Device Count.
F) In Cisco Unified CM Administration, navigate to System > Licensing > License Unit Calculator.
G) In Cisco Unified CM Administration, navigate to Device > Device Settings > Firmware Load Information.

3. Refer to the exhibit.

Is this configuration correct and is the T1 operational? If not, what is the cause?

A) No, the configuration is incorrect and the T1 is not operational because MGCP is not the proper service statement.
B) No, the configuration is incorrect and the T1 is not operational because the no ip address command is applied to the serial0/0/0:23 interface.
C) No, the configuration is incorrect and the T1 is not operational because the isdn-bind-13 ccmmanager command is missing from the serial0/0/0:23 interface.
D) No, the configuration is incorrect and the T1 is not operational because, the isdn switch-type is incorrect.
E) Yes, the configuration is correct and it is operational.

4. To monitor the service health and performance, which service should you activate in Cisco Unity Connection?

A) CUC Performance Service
B) CUC System Auditing
C) Cisco Serviceability Reporter
D) Real-Time Monitoring Tool

5. A Cisco Unity Connection administrator has set up a shared mailbox for a group of users and configures their extensions to forward to voicemail if the call is unanswered. Users report that callers are not reaching the mailbox and hear only the default system message. What must be configured to resolve the issue?

A) forwarded routing rule
B) system distribution list
C) direct routing rule
D) search space

Solutions: