CompTIA 220-1202 Exam Collection - CompTIA A+ Certification Exam: Core 2

Updated: Nov 14, 2026
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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operating Systems28%- macOS, Linux, and Chrome OS basics
  • 1. Installation and navigation
    • 2. Command-line operations
      • 3. System configuration and maintenance
        - Windows installation, configuration, and management
        • 1. File systems, partitions, and storage management
          • 2. Device drivers and system updates
            • 3. Command-line tools and scripting
              • 4. Windows 10/11 features and settings
                - Mobile operating systems
                • 1. App installation and security settings
                  • 2. Mobile device management
                    • 3. Android and iOS configuration
                      Topic 2: Operational Procedures21%- Safety and compliance
                      • 1. Environmental controls
                        • 2. Privacy and regulatory compliance
                          • 3. Workplace safety procedures
                            - Communication and professionalism
                            • 1. SLA management
                              • 2. Incident reporting
                                • 3. Customer service techniques
                                  - IT service management
                                  • 1. Disaster recovery planning
                                    • 2. Documentation and change management
                                      • 3. Backup and recovery processes
                                        Topic 3: Software Troubleshooting23%- Operating system issues
                                        • 1. Update and driver failures
                                          • 2. System crashes and performance issues
                                            • 3. Boot errors and startup problems
                                              - Mobile device troubleshooting
                                              • 1. App and OS update failures
                                                • 2. Performance and battery problems
                                                  • 3. Connectivity and synchronization issues
                                                    - Application and security troubleshooting
                                                    • 1. Application crashes and errors
                                                      • 2. Security-related issues and fixes
                                                        • 3. Installation and compatibility problems
                                                          Topic 4: Security28%- Security fundamentals
                                                          • 1. Zero Trust concepts
                                                            • 2. Permissions and access control
                                                              • 3. Authentication and authorization
                                                                - Network and application security
                                                                • 1. Wireless security protocols
                                                                  • 2. Encryption technologies
                                                                    • 3. Firewalls and security appliances
                                                                      - Threats and mitigation
                                                                      • 1. Malware types and removal
                                                                        • 2. Social engineering prevention
                                                                          • 3. Data protection and disposal

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            Question #1

                                                                            A user wants to connect a retro gaming console to the internet so that they can participate in online gaming. In order for the console to work, the Wi-Fi connection must adhere to a WPA-protected broadcast. Which of the following is the best option for the user to implement?

                                                                            • A. Use a wired Ethernet adapter to connect the console
                                                                            • B. Create a lower-security network exclusively for the console
                                                                            • C. Connect an older wireless router to the existing network
                                                                            • D. Set the router to WPA and then back to normal after using the console
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B  🗳️

                                                                            Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).

                                                                            Question #2

                                                                            After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists. Which of the following is the most likely way to resolve the issue?

                                                                            • A. Updating the failed software
                                                                            • B. Installing a third-party client
                                                                            • C. Clearing the cache partition
                                                                            • D. Registering the smartphone with an MDM solution
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A  🗳️

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                                                                            Question #3

                                                                            Which of the following describes an attack in which an attacker sets up a rogue AP that tricks users into connecting to the rogue AP instead of the legitimate network?

                                                                            • A. Stalkerware
                                                                            • B. Evil twin
                                                                            • C. Shoulder surfing
                                                                            • D. Tailgating
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B  🗳️

                                                                            Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).

                                                                            Question #4

                                                                            A user reports that their device is overheating after recently installing several applications. They also notice several pop-ups. Which of the following should a technician do to troubleshoot this issue?

                                                                            • A. Run a malware scan on the device.
                                                                            • B. Determine if there are any hardware issues on the device.
                                                                            • C. Close all programs and restart the device.
                                                                            • D. Check for any OS updates on the smartphone.
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A  🗳️

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                                                                            Question #5

                                                                            A company wants to enforce the following browser requirements:
                                                                            Administrators can add URLs to the Trusted URL list
                                                                            Passwords will not be stored through the browser
                                                                            When the browser is closed, all history will be saved
                                                                            Browser security will be set to high
                                                                            Specific URLs or ratings will be restricted from access
                                                                            Which of the following is the best for the technician to configure?

                                                                            • A. Web proxy
                                                                            • B. Group Policy
                                                                            • C. Web gateway
                                                                            • D. Browser policy
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: D  🗳️

                                                                            Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).

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